Born from this partnership to revolutionize omnichannel customer experiences and boost sales, Kio is capable of
#1 Context and personalization with natural language processing.
#2 Dialogue-driven approach to sales.
Unlock 360º customer journeys with audience profiling and lead scoring strategies
#3 Integrate multiple communication channels in a single platform, providing customers with the right channel, at the right time.
#4 Create unique customer journeys by combining channels and engagement strategies based on the audience profile.
Kio offers a complete suite of contextualized channels and capabilities, providing you with a powerful toolset to deliver exceptional customer experience
#5 Delivers natural, authentic interactions with advanced Natural Language Processing (NLP) capabilities that understand multiple languages and free text.
#6 Makes use of customer journey mapping, audience profiling, and conversation history to deliver relevant conversations.
For your customers
#7 Integrate multiple communication channels in a single platform, providing customers with the right channel, at the right time.
For your teams
#8 Share valuable context with sales and customer service teams, equipping them with user information for more tailored, meaningful conversations.
Empower customers with Kio’s intelligent support to navigate complex purchase decisions and transfer to an agent when necessary
#9 Delivers natural, authentic interactions with advanced Natural Language Processing (NLP) capabilities that understand multiple languages and free text.
#10 Activates real-time human support channels, reducing cart abandonment, maximizing sales performance, and addressing customer queries during the purchase process.
